If you have questions about your 房屋贷款, please reach out to us:
800.358.8228, from the main menu press # and then extension 1203 when prompted – we’re available weekdays 8am ‐ 5pm PT
帕特尔科信用合作社
注意:住房贷款服务
公园广场3号
都柏林,CA 94568
Whether you’re a Patelco member or a Title Company, it’s easy to request the mortgage service you need with our online form—just have the loan number and property details ready.
如果你是会员, you can request information regarding your escrow account, 保险, 回报, 税, 取回, 或者其他帮助.
If you’re a Title Company, you can ask for help with demands, 取回, and subordinations.
To send us a mortgage payment by mail, use the following secure address:
帕特尔科信用合作社
注意事项:支付中心
邮箱2227
默塞德,加州95344
Here are a few things to remember regarding payments:
还清抵押贷款 is a big financial milestone. We’ve made it easy for you to complete this process online within a few short steps.
You’ll receive a confirmation email and you can also print a copy of your payment details for your records.
有了我们网上银行的新工具, it’s now easy to pay down your HELOC to a zero balance (keeping the account open) or pay it off entirely (after which we’ll close your HELOC account).
You’ll receive a confirmation email and you can also print a copy of your payment details for your records.
If you want to spend money from your HELOC, use the 转移 功能(见 转移 & 支付) in Patelco在线™ to transfer money from your HELOC into your checking or savings account.
If you believe an error has occurred with your loan or payment, please contact Patelco through one of the following options:
We’ll provide a response within 5 business days of receiving your written inquiry. If the issue requires more than 5 business days to research and resolve, 我们会通知你的, and you’ll receive a completed response within 30 days or less.
如何向我们更新您的保单信息
Patelco has partnered with a company called Allied Solutions to help us ensure that our Hazard and Flood 保险 records for 首页 Loan 持有ers remain current.
You may receive a letter from Patelco requesting a copy of your 保险 policy. 如果你收到这封信, please make sure that you have adequate dwelling coverage, and that Patelco is listed as the loss payee on your account. 除了, please make sure your 首页 Loan 保险 is equal to replacement value as determined by your 保险 carrier.
帕特尔科信用合作社 should be listed as the lien 持有er, PO Box 1707, 车mel, IN 46082.
You can update your 保险 information by:
Thank you for helping us keep these records current. If you have any questions, please call one of our 首页 Loan experts at 800.358.8228,按#,分机号1203.
贷款查询及资料索取:
帕特尔科信用合作社
公园广场3号
都柏林,CA 94568
Loan mortgage payments can be mailed to the following secure PO Box:
帕特尔科信用合作社
邮箱2227
默塞德,加州95344
We provide several options to assist members who face financial difficulty in meeting their loan obligation. 请透过电邮联络我们 800.358.8228 x 3999 讨论您的帐户和选择. 访问 经济困难援助 了解更多.
是的. 透过以下方式付款 Patelco在线™ or the 手机应用程序 will be applied the same day.
是的. 呼叫 800.358.8228 通过电话付款. 请注意,这里有10美元.这项服务的收费是1000美元.
你的代管付款, which are collected to cover your homeowner’s 保险 and/or property 税, are not guaranteed to remain the same during the life of your loan. Your homeowner’s 保险 and/or property 税 may change from year to year, so your total payment will adjust accordingly when we review your Escrow Account each year.
是的, Patelco offers a grace period for loan payments. 请给我们发一条安全信息 Patelco在线™ 或者打电话给我们 800.358.8228,按#,分机号1203.